Warranty

Warranty

Thank you for your interest in the products of Hitchtek LLC.  Our Limited Lifetime Warranty applies to products purchased from Hitchtek LLC by the original consumer.

What does this limited warranty cover?

Our Limited Lifetime Warranty covers any defects in material or workmanship under normal use for the life of the product to the original consumer.  During the Warranty Period, Hitchtek LLC will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.  The warranty does not cover normal wear from everyday use.

What will we do to correct problems?

Hitchtek LLC will either replace or repair the product at no charge, using new or refurbished replacement parts.

What does this Limited Lifetime Warranty not cover?

This Limited Lifetime Warranty does not cover any problem that is caused by conditions, malfunctions or damage not resulting from defects in material or workmanship.

What do you have to do?

To obtain warranty service, you must first contact Hitchtek LLC to determine the problem and the most appropriate solution for you and to receive a RMA (Return Material Authorization) number. All returns require an RMA.